Operations Manager - Justice Service (4630)
Operations Manager - Justice Service
The Growth Company (GC) is hiring a Operations Manager for the West Yorkshire area.
The role will be to lead a team of Service Managers to ensure the successful delivery of a portfolio of Ministry of Justice (MOJ) Creating Future Opportunities (CFO) Evolution Contracts and to deliver Key Performance Indicators (KPI) and interventions for participants to the performance expectations of the Ministry of Justice CFO commissioners
This is a part time position 3 days a week.
Currently, all applications are considered as expressions of interest as funding is subject to contract award.
Key Responsibilities:
- Ensure the successful delivery of contracts for the commissioners.
- Deliver the required volume of interventions.
- Achieve contractual Key Performance Indicators and interventions for the specified number of participants within the required hours and complexity.
- Lead and support a team of Service Managers to drive high levels of contractual performance and compliance.
- Take full responsibility for the P&L account results for the contract portfolio.
- Deliver high-quality and compliant services to service users, in collaboration with the GC Compliance team and the Curriculum and Quality Improvement Manager.
- Ensure services are delivered with integrity and probity.
About You:
- Effective leader with strong staff management skills.
- Confident presenter to commissioners and stakeholders.
- Proficient in producing high-standard written reports.
- Skilled in interpreting and producing financial information, such as Profit & Loss accounts.
- Fluent user of ICT.
Skills Required:
- Extensive experience in people management at scale.
- Proven track record in managing teams within various sectors.
- Budget management responsibility.
- Demonstrated success in achieving tangible performance results.
- Have a good understanding of the Justice Sector and contract interventions and services.
- Must have justice sector experience working with ex-offenders.
- Working knowledge of people management principles and employment law.
- Strong grasp of financial information.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.
Examples include:
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Meeting the hiring manager or touring the venue in advance
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Extra time for tasks
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Interview questions shared beforehand
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Accessibility software or equipment for assessments
We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.