Key Account Manager (5380)

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Key Account Manager

The Growth Company’s (GC) Business Growth Hub (BGH) team is excited to offer an opportunity for a Key Account Managers. In this role, you will develop and maintain strong relationships with strategically important businesses of all sizes in Greater Manchester. These businesses are crucial to achieving Greater Manchester’s ambitions and strategic priorities around people, planet, and place. As a Key Account Manager, you will build value-driven relationships with a targeted client base, maximising economic impact.

BGH is a community of specialists dedicated to helping businesses in Greater Manchester achieve their ambitions. Since 2011, the hub has supported over 15,000 businesses, providing finance guidance, international links, and fostering innovation and people development. We collaborate with top public and private partners to offer expert business support, events, specialist programs, funding, and more.

Key Responsibilities:

  • Establish strong, ongoing relationships with decision-makers at multiple levels in targeted companies to influence areas like productivity, EDI, and carbon neutrality.
  • Gain in-depth knowledge of each company's market position, strategy, goals, and challenges to identify potential and create tailored action plans.
  • Develop business engagement strategies specific to sectors or locations for a targeted list of businesses.
  • Meet key performance indicators related to business support and contribute to team targets.
  • Form strong relationships with service providers within the Business Growth Hub, Growth Company, and external stakeholders to ensure holistic support.
  • Conduct business diagnoses, challenge appropriately, and produce action plans to maximize economic impact.
  • Develop and maintain wider GC relationships to deliver identified support and adjust plans as needed.
  • Participate in cross-organisational activities, working groups, and project teams to ensure continual business improvement. 

About You:

  • Experienced in strategic relationship management, with proven business development ability.
  • Confident managing multiple stakeholders across the private and public sectors.
  • Credible, personable and approachable, with the ability to build lasting relationships and rapport with clients.
  • Motivated and passionate, with the drive to succeed in a fast-paced, target-driven environment.
  • Strong understanding of current social, economic and political priorities.
  • Professional and committed to continuously improving service delivery.

Skills Required:

  • Strong account management and interpersonal skills, with an understanding of the challenges customers face when growing their businesses.
  • Effective leadership skills, with the ability to influence credibly at a senior level.
  • Confident analysing data and undertaking 360-degree business diagnostic reviews using appropriate analytical tools.
  • Excellent written, verbal and presentation skills.
  • Skilled in conducting sensitive and complex negotiations to influence decisions and ensure the best service is delivered.
  • Able to monitor projects against milestones, communicate progress or delays and negotiate acceptable solutions.
Location
Manchester
Company
Business Support Business Finance (BSBF)
Contract type
Permanent/ Full- time
Salary
Up to £47,880 per annum
Advert Brand
Closing Date
25/09/2026
Ref No
5380
Documents

We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.

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At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.

Examples include:

  • Meeting the hiring manager or touring the venue in advance.

  • Extra time for tasks.

  • Interview questions shared beforehand.

  • Accessibility software or equipment for assessments.

We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.

GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.

All GC colleagues will work in line with the Health and Safety at work act and the GC Health and Safety Policy.

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