Finance, Benefit and Debt Advisor (5073)
Finance, Benefit and Debt Advisor
The Growth Company’s (GC) Justice Services are hiring a Finance, Benefit, and Debt (FBD) Advisor to support individuals in prison or on probation. This role is both challenging and deeply rewarding, helping people overcome financial barriers to rehabilitation.
As an FBD Advisor, you’ll:
- Help clients take control of their finances
- Reduce stress linked to debt and instability
- Improve access to benefits and financial support
Your guidance can be life-changing often the first time someone truly understands how to manage their money and navigate the system.
The starting salary for this role is £27,500 which will increase to £30,000 per annum following sucessfull completion of probationary period.
Please note this role will be full time working across Hull/Humberside community locations. Due to the travelling, it is recommended that you hold a UK Driving Licence and own a car.
Key Responsibilities:
- Assist offenders with financial issues through capacity-building, personal finance management, debt repayment plans, and access to benefits or third-sector support.
- Work with participants in prison settings to help them access benefits and resolve debt issues.
- Provide personal spending advice and budgetary skills training.
- Communicate with utility suppliers, creditors, banks, and credit unions.
- Develop positive relationships with participants to create action plans.
- Adapt support to service user learning styles (face-to-face, telephony).
- Ensure progress by following up on service user actions.
- Advocate for additional support options (e.g., food banks, credit unions).
About you:
- Excellent communication skills.
- Ability to work under pressure.
- Strong interpersonal skills.
- Competence with MI systems, spreadsheets, diaries, and email.
- Willingness to travel and adapt.
- Confidence and self-motivation.
Skills Required:
- Experience in training, advice, guidance, and counselling.
- Experience working with ex-offenders or individuals with barriers.
- Knowledge of debt issues and personal finance mismanagement.
- Proven ability to meet targets in high-performance environments.
- Familiarity with the welfare-to-work sector and its customer base.
- Knowledge of training, education, and employment opportunities.
- High level of administrative accuracy and data security.
We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.
Artificial intelligence can assist you during the application process, but every example and statement you include must be honest, accurate, and based on your own real experiences. If plagiarism is detected, meaning you present someone else’s ideas or experiences, or AI‑generated content, as your own, your application may be withdrawn, and internal applicants could face disciplinary action.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.
Examples include:
-
Meeting the hiring manager or touring the venue in advance.
-
Extra time for tasks.
-
Interview questions shared beforehand.
-
Accessibility software or equipment for assessments.
We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work in line with the Health and Safety at work act and the GC Health and Safety Policy.