Finance, Benefit and Debt Advisor (4955)
Finance, Benefit and Debt Advisor
Join The Growth Company’s Justice Services as a Finance, Benefit and Debt Advisor and help people rebuild their lives.
You’ll work directly with individuals in the community, many facing real financial pressure, guiding them through debt issues, benefit entitlements, and the money-management skills that give them a fresh start.
Your support reduces stress, boosts stability, and removes financial barriers that can hold people back during probation or after release. This is a hands-on role where your advice genuinely shapes someone’s rehabilitation journey.
The Finance, Benefit and Debt service takes a holistic approach, tackling the financial challenges that often stand in the way of successful community integration. If you want to make a meaningful impact, this is where your skills matter.
This role includes an element of in-reach delivery into HMP Prisons within the region. Travel is required for this role so access to a car and Full Driving Licence is essential.
The role offers a starting salary of £27,500, increasing to £30,000 upon successful completion of probation and achievement of key sales milestones.
Key Responsibilities:
- Support people with personal finance challenges, debt issues, benefit claims, and referrals to specialist services.
- Work with individuals in custody to tackle benefit and debt problems, offer budgeting guidance, and liaise with creditors, utilities, banks, and credit unions.
- Build strong, positive relationships and create clear, achievable action plans tailored to each person’s learning style, whether face-to-face or over the phone.
- Track progress, follow up on agreed actions, and advocate for additional support such as food banks or credit unions.
About you:
- Excellent communication skills.
- Ability to work under pressure. Strong interpersonal skills.
- Competent with MI systems, spreadsheets, diaries, and email.
- Willing to travel and adapt.
- Confident and self-motivated.
Skills Required
- Background in Finance, Benefits, or Debt advice.
- Experience supporting ex-offenders or people facing significant barriers.
- Strong track record in training, guidance, advice, or counselling roles.
- Solid understanding of debt issues and everyday personal finance challenges.
- Proven ability to hit performance targets in fast-paced environments.
- Awareness of the welfare-to-work sector and the needs of its customers.
- Knowledge of training, education, and employment pathways.
We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.
Artificial intelligence can assist you during the application process, but every example and statement you include must be honest, accurate, and based on your own real experiences. If plagiarism is detected, meaning you present someone else’s ideas or experiences, or AI‑generated content, as your own, your application may be withdrawn, and internal applicants could face disciplinary action.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.
Examples include:
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Meeting the hiring manager or touring the venue in advance.
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Extra time for tasks.
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Interview questions shared beforehand.
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Accessibility software or equipment for assessments.
We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work in line with the Health and Safety at work act and the GC Health and Safety Policy.